CLOOZA INC. PRIVACY POLICY

PRIVACY POLICY

Introduction Clooza Inc is committed to protecting your privacy. This policy explains how we collect, use, and share your data.

Information We Collect

• Information You Provide: name, email, phone, preferences, content.
• Location: for location-based services.
• Calendar: for syncing and recommending events.
• Camera/Photos: for event scans and uploads.
• Notifications: reminders and alerts.
• Phone/Contacts: to connect with friends and verify identity.
• Automatic Data: IP, device type, usage analytics.
• Third-Party Info: if you connect via social logins.

How We Use Your Information

We use the information we collect to provide, improve, and personalize your experience on Clooza. This includes:

• To deliver and improve our services

Your data helps us operate Clooza’s core features—including event and activity discovery, ticketing, bookings, reservations, and check-ins. We also use it to troubleshoot issues, optimize performance, and roll out new features that enhance how you discover and engage with events and experiences.


• To personalize your experience

We aim to make Clooza feel unique to you. This includes tailoring event recommendations based on your interests, past activity, and location, so you can discover experiences that are most relevant and exciting to you.


• For payment processing

When you purchase tickets or book an activity through Clooza, we securely process your payment via third-party providers. This includes handling transactions, confirming purchases, and managing refunds or disputes when necessary.


• For notifications and communications

We use your contact information to send essential updates—like booking confirmations, event reminders, and changes to events you’ve registered for. With your consent, we may also send you occasional newsletters, promotional offers, or recommendations based on your interests.


• To analyze usage and prevent fraud

We track how users interact with Clooza to better understand usage patterns, improve our platform, and ensure a safe environment. This includes identifying and addressing potential misuse, suspicious behavior, or violations of our policies.

Sharing Information

We may share your information in the following ways:

• With Service Providers and Event Organizers
We work with trusted partners who help us operate our platform and provide services—such as payment processors, email service providers, and event organizers. We share your information with them only as needed to perform these functions.


• For Legal Reasons
We may disclose your information if required by law, regulation, legal process, or governmental request—such as to comply with a court order or investigate illegal activity.


• In Business Transfers
If our company is involved in a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that process.


• In De-Identified or Aggregated Form
We may use and share data that has been stripped of personal identifiers or combined with other users’ data so it can no longer be linked to you. This helps us analyze trends and improve our services without compromising your privacy.

Cookies and Tracking

• We use cookies to enhance experience.
• You can manage preferences through device settings.

Security

We use reasonable security to protect data but cannot guarantee complete security.

Children’s Privacy

Users must be 13 or older. We do not knowingly collect data from children under 13.

Your Rights and Choices

You may update your info or opt out of emails. You can delete your account by contacting us.

Policy Updates

We may revise this policy. Continued use signifies agreement.

Contact Us

If you have questions, email us at support@clooza.com.